INSURANCE BILLING UPDATE

INSURANCE CHANGES AT POINT PRESCRIPTION

At Point Prescription, our focus is on providing exceptional care and personalized attention. To maintain this quality, we've made the decision to no longer accept Anthem or Blue Cross Blue Shield insurance as their reimbursement rates do not align with the level of service we provide. We will continue to accept United Healthcare.

WHY THE CHANGE?

Current insurance reimbursement rates are significantly below the cost of providing quality care, requiring us to limit the time we can spend with each patient. This change allows us to maintain our standard of care while providing more flexible treatment options.

WHAT THIS MEANS FOR YOU

Standard Rates:

* Initial visits: $150

* Follow-ups: $100

* Package and membership discounts available

Transition Support: Former Anthem/BCBS patients, please contact us to discuss transition options

Insurance Reimbursement: We provide detailed Superbills for potential out-of-network reimbursement

Future Affordable Options: Join our notification list to learn about upcoming sliding scale services

UNDERSTANDING YOUR INSURANCE OPTIONS

Check Your Benefits: Contact your insurance to understand your out-of-network coverage

Key Questions to Ask:

* What is my out-of-network deductible?

* What percentage of acupuncture is covered?

* How many visits are allowed per year?

* What is the reimbursement process?

FSA/HSA: Treatment costs qualify for FSA/HSA spending

FREQUENTLY ASKED QUESTIONS

Are you still accepting any insurance?

Yes, we continue to accept United Healthcare.

What are Superbills?

Superbills are detailed receipts with all information needed for insurance claims. While reimbursement isn't guaranteed, many insurance plans provide partial or full coverage for out-of-network care.

How do I get a Superbill?

We'll prepare one automatically upon request - just ask during your visit.

How do I submit a Superbill?

Contact your insurance company for their specific submission process. Most allow online submission or have a standard form to include with your superbill.

What payment options do you accept?

Cash, credit/debit cards, and HSA/FSA payments.

How does this affect my care?

Your treatment quality remains unchanged. We'll work with you to ensure a smooth transition.

Can you recommend other in-network providers?

We recommend reaching out to your insurance company for a list of in-network acupuncturists who accept your plan.

How do I schedule an appointment?

Book online at pointprescription.janeapp.com or contact us for assistance.